For almost 20 years Carrie has been employed in various leadership roles within the NHS; managing large teams, multiple contracts and leading positive engagement with service users to persistently improve the quality of the services provided.
Prior to joining South Yorkshire Housing Association Carrie was a Benefit Case Manager for the Department for Work and Pensions; this included assessing claims for Employment and Support Allowance and signposting customers to alternative benefits if they did not meet the eligibility criteria
What inspires you?
“When I’m not having a great day, the memory of those who were kind to me, developed me as a person and nurtured me during my own life, whether living or passed will always inspire me and give me hope.
My father lost his battle to cancer some years ago and I will always remember his strength and determination throughout his illness. He is, and will always be, my hero. I am inspired by starting something I have no idea how to finish, witnessing people going through challenging times or going for something new and going from strength to strength in their personal journeys.”
What's your perfect weekend?
“In my eyes I have the perfect family and husband, we love to spend as much time together as we can; we enjoy a movie night, a games night or going out together for a family meal. My husband and I make as much time for our children as we can and create memories together which is invaluable.”
What’s your favourite movie?
“Goodness, there are so many! My favourite genre of movie has to be thrillers and suspense, I adore anything starring Liam Neeson and Denzel Washington; but if I was to be pushed it would have to be the “Taken” movies. Edgy, passionate and brilliantly acted. I stay away from anything that is upsetting because even at 43 years old, I still cry at “Lassie Come Home”.
“What is your favourite thing about Working Win?
We all have our own struggles in life whether this is health related or otherwise and I feel that people are more versatile and stronger than they think. To be part of an individual person’s life through Working Win; where I can influence and support them on their journey to recovery is one of the most important things that I have ever been involved in.
To see customers at their first appointment usually with doubt and low self-esteem along with physical or mental health conditions; and then to continue to support, encourage, listen and act in subsequent appointments is so overwhelmingly incredible. Not only to see the change in their own well-being; but providing them with tools and techniques that ultimately gives them the career that they have been searching for. Sustaining employment in their preferred career choice with on-going support from me for up to 12 months is unique and an approach that I personally think has so many fantastic benefits.”